The Nethersole School of Nursing
The designer of a new AI mobile chatbot says her new app helped reduce the anxiety of parents of children with special education needs. Connie Chong, assistant professor at the Chinese University’s School of Nursing, said her app translates spoken Cantonese into text with an 80 percent accuracy. The AI chatbot then identifies the needs of patients and provides tailor-made mental health support. She told Samantha Butler that it was the first mental health app to allow users to verbally communicate with the chatbot in Cantonese: